Shipping and Returns
- Exceptions In The Return Process
- In order to exercise the right of withdrawal, Atiye Laçin Gıda must be notified by fax, telephone or e-mail within 14 (fourteen) days and it must not be used in accordance with the legal legislation. Otherwise, the right of withdrawal request will be deemed invalid. -Exceptions to the right of return: By nature; Returns of disposable products, products that deteriorate rapidly or that are likely to expire are not accepted. In the following cases, the Customer cannot use his right of return. a) Contracts for goods or services whose prices change depending on the fluctuations in financial markets and which are not under the control of the seller or supplier, b) Contracts for goods prepared in line with the wishes or personal needs of the consumer. c) Contracts for the delivery of perishable or expired goods. ç) From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is unsuitable in terms of health and hygiene. d) Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature. e) Contracts for books, digital content and computer consumables offered in material environment, provided that the protective elements such as packaging, tape, seal, package have been opened after the delivery of the goods. f) Contracts for the delivery of periodicals such as newspapers and magazines, excluding those provided under the subscription contract. g) Contracts for accommodation, transportation of goods, car rental, food and beverage supply and the use of leisure time for entertainment or rest, which must be made on a certain date or period. ğ) Contracts regarding services performed instantly in the electronic environment or intangible goods delivered instantly to the consumer. h) Contracts regarding services that are started to be performed with the approval of the consumer, before the expiry of the right of withdrawal. The cost of the products returned in accordance with the legal regulations by using the right of return is returned to the Customer by Atiye Laçin Gıda within 14 days.
- Return policy
- Customers have the right to return the products within 14 (Fourteen) days from the date of receipt without taking any legal or criminal responsibility and without giving any reason. Customers should fill out the return form requested by us via e-mail, together with the invoice sent to the customers along with the orders, and send it to Atiye Laçin Gıda's return center. In addition, in the return form, the reason why the returned product is requested to be returned and which legal right (return the product by returning the product, such as product exchange, etc.) is desired should be stated.